Last month we entered The Relish Group into Cirencester’s Chamber of Commerce Annual Awards, created to celebrate businesses in and around Cirencester and to serve as a reminder of why we do what we do and we were delighted to be crowned WINNERS of our category!!
With the help of the Barn Theatre’s media team, the presentation night was streamed live last Friday with BBC Gloucestershire’s Vernon Harwood and the Chamber President Annemarie Thurgood hosting.
Our category was HOSPITALITY & ENTERTAINMENT PROVIDER OF THE YEAR for which we had to reveal how we offer excellent overall customer experience through our business operations including our facilities, staff, and overall quality and presentation. We were required to demonstrate positive customer feedback that sets us apart from our competitors.
It is important of course to recognize that great hospitality is as much about the people as it is the food and drink. Here at Relish we strongly believe that if you have great people, keep them by involving them completely, allow their views to matter; it’s the people who make a business successful. With over 150 staff across the Relish Group, we know just how important and how hard it is to find, attract, and retain great members of staff. In a fiercely competitive industry, it takes real superstars to make your business stand-out; we have enough twinkles to light up the sky.
Relish has taken an exciting journey to date and has moved through the recent turmoil of the hospitality sector with a careful yet progressive approach for its team and customers alike. Having been created over 25 years ago and growing to a turnover of in excess of £15m a year, Philippa and Rob believe that Relish is only at ‘the end of the beginning’. Cotswold Destinations in terms of new venues is a focus as well as the embracing of technology for on-line ordering of both products and entire events, are at the forefront of medium-term planning.
The future looks bright for Relish with new proposals representing further new exciting venues, an enhanced and broader culinary offering to our clients and customers, and no boundaries in terms of what can be achieved. We can’t wait to share our plans and we hope you’ll be as excited as we are!